Follow-up that never forgets.
Welcome flows, reminders and win-back sequences that turn first-time buyers into regulars, running quietly in the background.
Timeline
Brief to results- 01Day 0Tools and list audit
- 0272 hoursWelcome flow live
- 03Week 2Reminder and review flows
- 04OngoingMonthly campaigns
What you get.
Included as standard. Every engagement is scoped to your goals after the brief.
CRM setup
Your customer list organised, cleaned and connected.
Welcome sequence
A warm introduction that turns new subscribers into customers.
Booking reminders
Automatic reminders that cut no-shows.
Review requests
Timed asks that build your reputation on autopilot.
Win-back flows
Messages that bring lapsed customers back.
Monthly campaigns
Newsletters and offers written and sent for you.
Numbers that pay the bills.
These go on your live dashboard from day one and into your weekly report, in plain English.
- Open rateKPI 01
- Click rateKPI 02
- Repeat bookingsKPI 03
- Revenue per subscriberKPI 04
email & CRM FAQ
We work with Klaviyo, Mailchimp, HubSpot and most booking systems. If you have none, we set one up.
No. Every flow is triggered by real customer behaviour, so messages arrive when they are useful.
Yes. Appointment reminders and offers by SMS work well alongside email.