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Follow-up that never forgets.

Welcome flows, reminders and win-back sequences that turn first-time buyers into regulars, running quietly in the background.

Timeline

Brief to results
  1. 01Day 0Tools and list audit
  2. 0272 hoursWelcome flow live
  3. 03Week 2Reminder and review flows
  4. 04OngoingMonthly campaigns
Deliverables

What you get.

Included as standard. Every engagement is scoped to your goals after the brief.

01

CRM setup

Your customer list organised, cleaned and connected.

02

Welcome sequence

A warm introduction that turns new subscribers into customers.

03

Booking reminders

Automatic reminders that cut no-shows.

04

Review requests

Timed asks that build your reputation on autopilot.

05

Win-back flows

Messages that bring lapsed customers back.

06

Monthly campaigns

Newsletters and offers written and sent for you.

Measured by

Numbers that pay the bills.

These go on your live dashboard from day one and into your weekly report, in plain English.

  • Open rateKPI 01
  • Click rateKPI 02
  • Repeat bookingsKPI 03
  • Revenue per subscriberKPI 04

email & CRM FAQ

We work with Klaviyo, Mailchimp, HubSpot and most booking systems. If you have none, we set one up.

No. Every flow is triggered by real customer behaviour, so messages arrive when they are useful.

Yes. Appointment reminders and offers by SMS work well alongside email.

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Ready when you are

Brief us today. Go live this week.

Fixed quote within the hour. No lock-in contracts. Calls answered 24/7.